Consumer Financial Protection Bureau (CFPB)

The CFPB enforces federal consumer financial protection laws governing mortgages, credit cards, student loans, auto lending, payday lending, debt collection, and credit reporting. Created by the Dodd-Frank Act in 2010, the CFPB brings enforcement actions against banks, nonbank lenders, and financial services companies for unfair, deceptive, or abusive acts and practices (UDAAP).

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Consumer Relief

$17.5B

Cases Per Year

284

Consumer Complaints

1.8M

Supervised Entities

175

Fair Lending Actions

42

Cases Filed (Annual)

Penalties Collected Trend ($M)

Top Enforcement Actions

ActionRespondentDateAmountType
Fake Accounts and Unauthorized FeesWells Fargo & Company2022-12-20$3.7BCivil Penalty
Illegal Debt Collection PracticesEncore Capital Group2023-07-18$79MSettlement
Auto Lending DiscriminationToyota Motor Credit Corp.2023-03-05$21.9MCivil Penalty
Student Loan Servicing AbusesNavient Corporation2022-01-13$1.85BSettlement
Credit Reporting InaccuraciesTransUnion LLC2023-10-02$23MCivil Penalty

Enforcement Topics

Mortgage LendingCredit CardsStudent LoansDebt CollectionCredit ReportingFair Lending